2024 Muni Rider Survey Shows Big Improvements

2024 Muni Rider Survey Shows Big Improvements
By Jeanne Brophy

The results of the 2024 Muni Rider Survey are out, and we’re excited to tell you about them. Your feedback helps us make Muni better. This year, 553 riders shared their thoughts between February 12 and April 2, 2024. Here are some highlights: We have received the highest satisfaction rating since we began surveying riders more than 20 years ago. Riders have noticed the work we are doing to make Muni fast, frequent and reliable. Rider satisfaction has improved most in the Downtown and Chinatown areas. More People are Satisfied 72% of riders surveyed this year rate Muni as "excellent" or "good."...



Published August 06, 2024 at 07:00AM
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